Frequently Asked Questions

Everything you need to know about shopping at The Game Collection.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a return shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your materials sustainably sourced?

Yes, The Game Collection is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our current seasonal lineup.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.